Retail Sales Advisor

3 weeks ago


Humble, Texas, United States World Class Automotive Organization Full time

Role Summary

We are seeking a Retail Sales Advisor to join our team at World Class Automotive Organization in Humble, Texas. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and promoting our products to customers.

About the Role

The successful candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and meet sales targets. They will also be knowledgeable about automotive services and products, with a strong passion for providing outstanding customer experiences.

Key Responsibilities

  • Greet customers promptly and courteously
  • Listen to customers' needs and provide solutions
  • Upsell additional services using low-pressure methods
  • Provide accurate repair/maintenance estimates
  • Timely and consistent follow-up on each repair, keeping customers informed of progress
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pickup
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints

Requirements

  • High school diploma or equivalent required
  • Valid driver's license required
  • Able to lift up to 50 pounds
  • Able to work on feet for extended periods
  • Positive attitude and customer service mentality

Benefits

  • Competitive salary with earning potential up to $80,000 annually
  • 5-day work week
  • 401(k) plans with company matching program
  • Healthcare – medical, dental, and vision insurance plans
  • Paid holidays and vacation time
  • Employee discounts on service and cars


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