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Retail Sales Associate

2 months ago


Barboursville, West Virginia, United States Little Caesars Full time
Job Description

We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Little Caesars. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Main Responsibilities:
  • Greet and Serve Guests: Welcome customers warmly and promptly take their orders, ensuring a seamless and efficient experience.
  • Process Transactions: Accept payments, provide receipts, and fulfill orders accurately and efficiently.
  • Maintain a Clean and Organized Environment: Ensure the front area is clean, well-stocked, and visually appealing.
Key Responsibilities:
  • Customer Service: Welcome customers with a smile and handle transactions efficiently, ensuring customer satisfaction.
  • Accuracy and Attention to Detail: Balance the cash register and scan items accurately, ensuring accuracy and attention to detail.
  • Payment Processing: Accept payments in various forms and provide change and receipts as needed.
  • Return and Complaint Resolution: Process returns, resolve complaints, and ensure customer satisfaction.
  • Product Preparation: Bag and wrap purchased goods for safe transport.
  • Sales and Upselling: Upsell and cross-sell when appropriate, promoting our products and services.
Requirements:
  • Excellent Communication Skills: Possess excellent communication skills, both verbal and written.
  • Basic Computer Knowledge: Have basic computer knowledge and good math skills.
  • Problem-Solving Skills: Demonstrate the ability to resolve complaints effectively and efficiently.
  • Team Player: Be a team player, working collaboratively with colleagues to achieve sales goals and provide exceptional customer service.