Financial Services Representative
4 weeks ago
We are seeking a highly skilled and bilingual Financial Services Representative to join our team at Hughes Resources. As a Financial Services Representative, you will be responsible for providing exceptional customer service and support to our members, assisting with deposit and loan services, and promoting our financial products and services.
Key Responsibilities- Provide prompt, efficient, and accurate member service, including opening and closing memberships, performing routine transactions, and resolving problems.
- Assist members with loan inquiries, loan applications, loan balance/payoffs, quotes, and premiums, and promote our loan products and services.
- Understand and cross-sell loan products and services, and redeem US Savings Bonds and direct members to online purchases.
- Order members checks and understand and follow all company policies and standard procedures.
- Remain aware of, understand, and comply with regulatory and compliance issues for consumer loans and deposit accounts.
- Must be bilingual.
- HS Diploma or equivalent required.
- Must be service-minded and team-oriented.
- Proficiency in Microsoft Word, Excel, and Outlook required.
- Strong written and verbal communication skills important.
- Requires effective member relation/cross-selling skills.
- Ability to manage multiple priorities.
- Requires well-developed interpersonal skills for communicating information.
- Experience in a financial institution, previous lending/deposit account experience is preferred.
- Health & Dental Insurance.
- Health Savings Account.
- Short- & Long-Term Disability.
- 401k.
- Life Insurance.
- Paid Time Off.
We offer a competitive pay rate of $18/hour and a comprehensive benefits package. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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