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Louisville, Kentucky, United States Springhill Suites Louisville Full timeJob SummaryWe are seeking an experienced Assistant General Manager OEM to join our team at SpringHill Suites Louisville Hurstbourne. As a key member of our management team, you will be responsible for ensuring the efficient operation of the hotel in the absence of the General Manager. This includes supervising and supporting various departments, such as...
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Louisville, Kentucky, United States Aimbridge Hospitality Full timeJob SummaryAs a key member of our hotel management team, you will be responsible for ensuring the efficient operation of the hotel in the absence of the General Manager. This includes supervising and supporting various departments, such as Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping. You will also be...
Assistant General Manager
2 months ago
As an Assistant General Manager at SpringHill Suites Louisville, you will play a crucial role in ensuring the efficient operation of the hotel and providing exceptional guest experiences. In the absence of the General Manager, you will supervise and support various departments, including Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping.
Key Responsibilities- Supervise and Support Hotel Departments: Ensure the smooth operation of the hotel by supervising and supporting various departments, including Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping.
- Assist General Manager: Assist the General Manager in revenue generation programs, participate in sales efforts, and help develop managerial and hourly employees through Corporate-approved training programs.
- Guest Satisfaction: Create an environment where employees make empowered decisions to ensure guest satisfaction, follow up on empowerment successes and opportunities, and maintain high standards of personal appearance and grooming.
- Financial Reports: Assist the General Manager with the creation of financial reports as required by the Corporate Office and meet all Corporate imposed deadlines.
- Training and Development: Ensure that training in service standards is taking place in each department, use competencies from Aimbridge & Brand training materials to develop self in all operational departments, and work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel.
- Qualifications: At least 5 years progressive experience in a Rooms or F&B department Hotel, or a 4-year college degree and at least 2 to 3 years experience in a Rooms or F&B department at a Hotel, or a 2-year college degree and at least 3 to 4 years of experience in a Rooms or F&B department at a Hotel.
- Previous Supervisory Experience: Previous supervisory experience required.
- Technical Skills: Must be proficient in Windows Operating Systems.
SpringHill Suites Louisville is a top choice among hotels in Louisville, KY, offering spacious suites with new furnishings, microwaves, mini-fridges, and 25% more space than hotel rooms at other Hurstbourne hotels. Our hotel provides free perks, including property-wide WiFi, onsite parking, and an indoor pool. Guests can fuel up for a busy day with a free hot breakfast buffet served each morning.
