Service Department Manager

3 weeks ago


Clinton, New York, United States NextGen Car Care Full time
About NEXTGEN CAR CARE
We are a fast-paced and ever-evolving automotive service provider committed to delivering exceptional customer experiences. As an Automotive Service Manager, you will play a critical role in overseeing the daily operations of our Clinton, New York service department, ensuring the highest levels of customer satisfaction and profitability.

Key Responsibilities
  • Schedule, staff, and manage workflow in the service department.
  • Maintain strong customer relationships through exceptional service and communication.
  • Monitor and optimize inventory levels and expenses to drive profitability.
  • Develop and mentor service technicians to achieve high-quality workmanship and efficiency.
  • Stay current with industry developments and technological advancements.

Your Skills & Qualifications
  • High school diploma or equivalent; business-related degree preferred.
  • Minimum 5 years of automotive service management experience, with a proven track record of success.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent customer service and sales skills.
  • Extensive knowledge of automotive systems and repair procedures.


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