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Insurance Examiner

3 weeks ago


Kansas City, Missouri, United States Mylo LLC Full time
Job Overview

We are seeking an experienced Insurance Screener to join our team at Mylo LLC. As a key member of our operations department, you will play a vital role in delivering exceptional customer service by processing insurance mail, handling policy change requests, and syncing accounts with carriers.

The ideal candidate will have strong technical knowledge of the insurance industry and be proficient in our policies and procedures. You will work closely with our customers to resolve issues and ensure seamless communication.

Key Responsibilities:
  • Process all types of incoming insurance mail and assist with day-to-day servicing of Property & Casualty lines.
  • Execute and deliver correspondence as needed.
  • Create certificates of insurance as required.
  • Collect outstanding information from clients.
  • File documentation within applicable systems.
  • Process returned mail from insureds and insurance companies.

Additionally, you will obtain working knowledge of impacts of errors and correct errors on returned mail in a timely and effective manner.

Requirements:
  • High school diploma or equivalent.
  • A minimum of one-year experience in a business office environment.
  • Previous customer service experience.
  • Strong communication skills.
  • Ability to function as a team member, including the ability to adapt to changing priorities.
  • Must be able to perform tasks with great accuracy and attention to detail.
  • Strong organizational and time management skills.
  • Able to research and identify timely solutions to customer-related problems.
  • Familiarity with Microsoft Office products.
  • Previous Call Center experience preferred.
  • Salesforce experience preferred.

Our estimate for this position is $45,000 - $55,000 per year, based on industry standards and market conditions.