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Operations Center Associate

1 week ago


Chicago, Illinois, United States The UPS Store Full time
Job Overview: The UPS Store is seeking a highly motivated Operations Center Associate to join our team. In this role, you will be responsible for delivering world-class customer service, receiving and processing packages, and operating equipment and software in an expert fashion. If you have excellent communication skills and are able to lift 40 pounds, we want to hear from you

Key Responsibilities:

  • Deliver outstanding customer service to customers in person and over the phone
  • Practice good listening skills with customers, team members, and leadership
  • Take ownership of shipping needs and offer viable solutions
  • Operate all equipment and software in an expert fashion and be willing to teach others
  • Maintain a clean, organized, and safe working environment
  • Perform other duties as assigned


Benefits:

  • Competitive salary: $45,000 - $60,000 per year based on location and experience
  • Opportunities for advancement
  • Fun and supportive work environment
  • Ongoing training and development opportunities