Sweet Treats Connoisseur

4 days ago


Lanham, Maryland, United States Nothing Bundt Cakes Full time

About Us

At Nothing Bundt Cakes, we're passionate about spreading joy through our delicious baked goods and exceptional customer service. As a Sweet Treats Connoisseur - Bakery Manager Assistant, you'll play a crucial role in maintaining the high standards of our bakery and ensuring an outstanding experience for our guests.

Job Summary

We're seeking a highly motivated and organized individual to assist the Bakery Manager in overseeing all aspects of the bakery operation, including cake production, visual merchandising, and guest services. This is a salaried position with competitive pay and benefits.

Duties and Responsibilities

As a Sweet Treats Connoisseur - Bakery Manager Assistant, your primary responsibilities will include:

  • Prioritizing the guest experience by modeling superior engagement and fostering a positive work environment.
  • Partnering with the Bakery Manager to lead all aspects of the guest experience, cake production, brand presentation, work environment, profit management, and inventory control.
  • Supporting the Bakery Manager in recruiting, selecting, and training team members, directing daily work responsibilities, and providing performance feedback and coaching.
  • Ensuring that our product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food safety and health regulations.
  • Assisting the Bakery Manager in executing operational and administrative tasks, including productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting procedures, and payroll processing.
  • Co-managing special-order fulfillment via web and email for individual guests and corporate accounts, as well as large, complex orders and deliveries.

Requirements

To be successful in this role, you'll need:

  • A high school diploma or equivalent; post-secondary education is a plus.
  • 1-3 years of guest-facing experience in a retail, restaurant, or foodservice environment, preferably in a lead role with progressive managerial responsibilities.
  • Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
  • Foodservice safety training certificate (may be required to obtain within 30 days of employment).
  • Basic proficiency in Microsoft Word, Excel, and Outlook, with comfort in learning new technologies.

Salary and Benefits

This salaried position offers a competitive salary of $18-$25 per hour, depending on experience. You'll also enjoy benefits, paid time off, and opportunities for professional growth and development.