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Warehouse Operations Manager

2 months ago

Richmond, Virginia, United States Kenco Group Full time

About the Position

The General Manager II is responsible for planning, directing, and coordinating all warehouse policies and procedures to ensure efficient operations. This leader will lead the team in accordance with Kenco Group's Guiding Principles and operate the facility using the Kenco Operating System (KOS / Shingo) methodology to maximize profits.

Key Responsibilities

  • Lead site management and personnel to ensure compliance with operating system, corporate policy, and site standard operating procedures.
  • Maintain all safety, operations, quality, financial, legal, and regulatory functions executed on site.
  • Develop long-term planning and strategic initiatives for the site to ensure continued success and satisfactory relationship with customers.
  • Responsible for site metrics associated with Key Performance Indicators (KPIs), Business Improvement Plans, Efficiency Programs, and Profit and Loss (P&L) indices.
  • Ensure communication and feedback for site and customer relations, including management review.
  • Provide coaching and mentoring to site management and personnel in support of bench strength to ensure sustainability of the business and facility.
  • Responsible for supporting a healthy and effective Lean Culture participating in and leading 5S, Gemba walks, A3s, Kaizen events, Employee Suggestion Boards, etc.
  • Analyze operations on a continuing basis to make necessary improvements to ensure cross-functional operating efficiencies in the warehouse.
  • Build a strong relationship with customers, understanding their strategic goals and translating those to site-specific goals.

Requirements

  • Bachelor's degree in Logistics or Business field or related required.
  • Minimum of 7 years of progressive experience within a distribution center and/or warehouse or related required.
  • Prior experience leading a team of salary and hourly associates with a strong ability to build strong, positive rapport with associates in a team environment.
  • Experience with labor/workforce management systems (i.e. SAP, Red Prairie, High Jump, etc.) highly desired.
  • Six Sigma Black Belt or Green Belt preferred but not required.
  • Ability to work effectively in a multi-tasking environment; demonstrated ability to work effectively under stress and pressure.
  • Ability to manage multiple projects and meet specific goals and deadlines.

Competencies

  • Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting the business and organization.
  • Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
  • Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
  • Managing Transitions / Change Management - Effectively plans, manages, and communicates changes in processes with appropriate stakeholders.
  • Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
  • Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.

Travel Requirements

This position is expected to travel approximately 25% or less.