Customer Support Specialist

3 weeks ago


Evanston, Illinois, United States The Salvation Army in the Midwest Full time

About the Role:

At The Salvation Army in the Midwest, we are seeking a highly skilled Customer Support Specialist to join our team. This role is responsible for ensuring the smooth operation of our services by providing exceptional customer support.

Duties and Responsibilities:

  • Facilitate communication between customers and internal teams
  • Provide timely and accurate information to customers regarding their queries
  • Ensure all customer concerns are resolved in a professional and courteous manner

Requirements:

  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment

Compensation and Benefits:

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience. Additionally, you will receive a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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