Customer Support Specialist
3 weeks ago
About the Role:
At The Salvation Army in the Midwest, we are seeking a highly skilled Customer Support Specialist to join our team. This role is responsible for ensuring the smooth operation of our services by providing exceptional customer support.
Duties and Responsibilities:
- Facilitate communication between customers and internal teams
- Provide timely and accurate information to customers regarding their queries
- Ensure all customer concerns are resolved in a professional and courteous manner
Requirements:
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
Compensation and Benefits:
We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience. Additionally, you will receive a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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