Automobile Center Store Associate

1 day ago


Citrus Heights, California, United States Sam's Club Full time
Job Summary

We are seeking a highly skilled and motivated Automobile Center Store Associate to join our team at Sam's Club. As a Tire & Battery Center Technician, you will play a critical role in providing safe and efficient service in both the sales and service areas of the department.

Key Responsibilities
  • Collaborate with team members to fulfill sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians.
  • Communicate and develop interpersonal skills for providing safe and efficient customer service.
  • Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality.
  • Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
  • Utilize handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training.
  • Adapt to new tools and encourage others to use them.
  • Communicate equipment, tools, and supplies needs to TBC Lead, track and monitor returns and special orders, operate cash registers, process transactions, and maintain accurate inventory, audit, safety, and compliance standards.
  • Report TBC complaints, safety hazards, and problems with products, services, and work areas, complete paperwork, logs, and other required documentation, and ensure merchandise is packaged, labeled, and stored in accordance with company policies and procedures.
  • Identify member needs, assist members with purchasing decisions, and resolve issues and concerns.
Requirements
  • Valid state-issued driver's license.
  • Must be 18 years of age or older.
Preferred Qualifications
  • Auto service industry experience.
  • Retail experience.
Benefits

As a Sam's Club associate, you will receive competitive pay, performance-based incentive awards, and other great benefits, including health benefits, financial benefits, and paid time off benefits. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

Additional benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

The hourly wage range for this position is $19.00 to $26.00. Additional compensation includes annual or quarterly performance incentives and premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.



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