Order Fulfillment and Customer Support Specialist

7 days ago


West Springfield, Massachusetts, United States Staples Full time

In this role as Customer Returns and Shipping Associate, you will be responsible for conducting all full-serve shipping and unpackaged returns activities. This includes engaging with customers, preparing packages for pickup by 3rd party carriers, and identifying customer needs for shipping options.

Job Summary:

This is an exciting opportunity to join our team as a Customer Returns and Shipping Associate. As a key member of our team, you will be responsible for providing exceptional customer service and supporting the efficient processing of customer orders.

We are looking for a skilled and motivated individual who is able to work effectively in a team environment and provide outstanding customer service. If you are passionate about delivering results and exceeding customer expectations, we encourage you to apply.



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