Healthcare Leadership Position

23 hours ago


Provo, Utah, United States Serenity Healthcare, LLC Full time

About the Role:

We are seeking a seasoned Call Center Supervisor to join our dynamic team at Serenity Healthcare, LLC. In this role, you will have the opportunity to leverage your expertise in customer-centric leadership to drive exceptional results in our call center environment.

Key Responsibilities:

  • Leverage data-driven insights to oversee intricate processes and manage performance metrics, policies, and procedures.
  • Identify opportunities to enhance customer service protocols and provide valuable coaching, constructive feedback, and conduct performance evaluations.
  • Foster a productive and achievement-oriented environment that supports individuals facing health challenges.

About Serenity Healthcare, LLC:

Serenity is at the forefront of healthcare technology, leveraging advanced medical devices to provide individuals with long-term success, even after other treatments have fallen short. We are committed to helping individuals take back their lives through a groundbreaking technological approach to healthcare.

What We Offer:

  • Competitive compensation: $60,000 - $80,000 per annum.
  • Clear paths for growth and advancement.
  • No cold calling or sales involved.
  • Generous PTO plus 10 major holidays off.
  • 401K retirement plan.


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