Premier Customer Care Associate

4 weeks ago


Miami, United States A B Property Services, Inc. Full time
About Us: Happy Floors is a leading importer and distributor of premium ceramic flooring products and accessories, serving retail clients across the continental US. Our company is committed to promoting from within and offering a rewarding work environment.

Job Overview:

We are seeking a skilled Customer Service Representative to join our team in Miami, Florida. The successful candidate will be responsible for maintaining high levels of customer satisfaction, driving sales productivity, and optimizing customer service processes.



Key Responsibilities:
  • Provide exceptional customer support via phone, email, or fax
  • Maintain accurate records and data entry
  • Collaborate with the customer service team to resolve issues


Requirements:
  • High School Diploma or Equivalent (GED) preferred
  • Excellent communication and organizational skills (English/Spanish a plus)
  • 1 year of previous customer service/call center experience
  • Customer service, email, and telephone etiquette are essential


Compensation and Benefits: We offer a competitive salary of $48,000 - $58,000 per annum, depending on experience. Additionally, we provide comprehensive benefits, including health insurance, retirement plans, and paid time off.

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