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Field Technician II

2 months ago

Marquand, Missouri, United States Lumen Full time
About Lumen

Lumen is a leading provider of communication and technology solutions. We connect people, data, and applications, enabling businesses to thrive in a rapidly changing world.

Our commitment to innovation, customer satisfaction, and employee well-being sets us apart. We're proud to be recognized as a top employer in the communications and telecom industry.

The Role

We're seeking a highly skilled Field Technician II to join our team. As a Field Technician II, you'll be responsible for installing, maintaining, and troubleshooting network equipment and circuits. You'll work with our team to ensure the integrity of our network and provide exceptional customer service.

Key Responsibilities
  • Troubleshoot network issues and perform repairs as needed.
  • Install and test network equipment, including fiber optic cables and transport gear.
  • Perform routine maintenance and inspections on network equipment and critical infrastructure.
  • Collaborate with our team to identify and resolve network issues.
  • Provide excellent customer service and respond to customer inquiries in a timely manner.
Requirements
  • 2+ years of experience in telecommunications or a related field.
  • Strong technical and mechanical background, with experience in circuit provisioning, maintenance, and testing.
  • Knowledge of fiber optic cable locating, right-of-way, and As-Builts.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent communication and problem-solving skills.
What We Offer

We offer a competitive salary range of $46,313 - $71,500, depending on location. We also provide a comprehensive benefits package, including health, life, and voluntary lifestyle benefits. Our company values diversity, equity, and inclusion, and we're committed to creating a workplace that's welcoming and inclusive for all employees.

We're an equal opportunity employer and welcome applications from qualified candidates. If you're passionate about telecommunications and customer service, we encourage you to apply for this exciting opportunity.