Customer Success Specialist

3 weeks ago


San Tan Valley, Arizona, United States DISH Full time

Unlock your sales potential with DISH, a leading provider of innovative connectivity solutions. As a Retention Account Executive, you will play a critical role in influencing customer decision-making and driving revenue growth.

About Us

DISH has been reimagining the future of connectivity for over 40 years, with a diverse range of brands including EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile. Our award-winning Inside Sales & Retention team is dedicated to delivering exceptional customer experiences and selling the value of our products and services using a consultative approach.

Job Duties and Responsibilities

  • Sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer's needs and offer personalized solutions
  • Maintain focus on larger goals and demonstrate resilience in challenging situations
  • Effectively manage time and open to learning new methods to advance as a sales contributor
  • Document customer information and provide excellent customer service

What We Offer

We provide a dynamic work environment, paid training and ongoing development, and a competitive compensation package that includes:

  • $17.75/hour base pay plus uncapped commission
  • Target compensation: $64,000/year, with potential to earn significantly more based on performance
  • Paid time off, 401(k) with company-matched funds, employee stock purchase plan, and tuition reimbursement
  • Complimentary DISH TV programming at home, deeply discounted Sling TV and Boost Mobile plans, and Rewards and Recognition program

Requirements and Qualifications

To succeed in this role, you must have:

  • Excellent verbal, written, and interpersonal communication skills
  • High school diploma; college graduates preferred
  • Able to work full-time, on-site in one of our Direct Sales facilities
  • Open availability to work provided schedules


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