Fitness Operations Manager

4 weeks ago


Atlanta, Georgia, United States Planet Fitness Full time
Job Overview

Planet Fitness is seeking a highly motivated and results-driven Fitness Operations Manager to oversee the day-to-day operations of our clubs. As a key member of our management team, you will be responsible for ensuring a positive member experience, driving business growth, and maintaining a high-energy atmosphere within our Judgement Free Zone.

Key Responsibilities
  • Operational Support: Provide guidance and support to the General Manager in analyzing key business metrics, developing strategies to drive profit, and implementing operational improvements.
  • Team Development: Foster a positive and inclusive team culture, promoting employee engagement, and recognizing and rewarding outstanding performance.
  • Member Experience: Ensure that every member interaction is exceptional, responding promptly to member inquiries, and resolving issues in a timely and professional manner.
  • Club Maintenance: Oversee the maintenance and upkeep of the club, ensuring that facilities and equipment are clean, safe, and well-maintained.
Requirements
  • Customer Service: Deliver exceptional customer service, responding to member needs, and exceeding expectations.
  • Problem-Solving: Demonstrate strong problem-solving skills, analyzing issues, and implementing effective solutions.
  • Leadership: Exhibit strong leadership skills, motivating and guiding team members to achieve exceptional results.
What We Offer

As a Fitness Operations Manager at Planet Fitness, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a results-driven and customer-focused individual who is passionate about delivering exceptional member experiences, we encourage you to apply for this exciting opportunity.


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