Member Services Representative
1 day ago
We are seeking a charismatic and solution-focused Customer Service Representative to join our Sam's Club team. In this role, you will interact with our members to understand their needs and resolve any issues they may encounter. The ideal candidate will be able to provide top-notch customer service, work well under pressure, and maintain a professional demeanor at all times.
This is a fantastic opportunity for someone who enjoys working in a dynamic environment, has strong communication skills, and is passionate about delivering exceptional customer experiences. If you have a passion for serving others, we encourage you to apply.
Key Responsibilities:
- Maintains safety of facility according to company policies and procedures.
- Provides member service by acknowledging the member and identifying their needs.
- Processes member purchases and assists with payments according to company policies and procedures.
- Assists members with transactions utilizing registers or self-checkout area.
- Zones the area and arranges merchandise.
Salary and Benefits:
- A competitive hourly wage range of $19.25 to $26.50*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. - Performance-based bonus awards
- Health benefits (medical, vision, dental)
- Financial benefits (401(k), stock purchase, company-paid life insurance)
- Paid time off benefits (PTO, parental leave, family care leave, bereavement, jury duty, voting)
- Other benefits (short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement)
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