Manager, Value Stream Operations Lead
2 weeks ago
Bristol Myers Squibb is a leading biopharmaceutical company dedicated to transforming patients' lives through science. We are seeking a highly skilled and experienced Manager, Value Stream Operations to join our team.
Job SummaryThe Manager, Value Stream Operations will lead a team of specialists responsible for all processes associated with cryopreservation, handling, and storage of materials within CAR T clinical and commercial operations in a cGMP multi-cleanroom suite.
Key Responsibilities- Take personal responsibility to work safely and drive accountability and process for team members to do the same.
- Perform regular safety Gemba walks, identify hazards associated with team's work, and demonstrate safe behavior when operating and maintaining equipment to prevent injuries or incidents.
- Accountable for the Production Records/Process Documentation produced by the team.
- Execute/perform batch record reviews (BRR) or Electronic Batch Record review by exception and ensure that all documentation produced by the team follows the ALCOA+ principles.
- Perform Cell Therapy production steps to maintain hands-on expert knowledge of each Unit Operation, role model good execution and behaviors for team members, and if necessary, able to backfill execution resources to meet the production schedule.
- Responsible for providing the Production Scheduling team with information (daily, weekly monthly) on the availability production resources and task execution/progression.
- Actively set team priorities and adjust as necessary to align with site and or functional priorities, establishes the team goals and monitor, measure and assess the performance/completion of the team production activities and goals.
- Reports out performance metrics and goal progress daily, weekly, monthly in functional and site Tier meetings and the site metric control plans.
- Drive completion, adherence to training requirements, and assess appropriate level of training for team members, completes their training plan on time and ensures proficiency and qualification to perform the production tasks.
- Monitors team training due dates and maintains the trained status of all team members by ensuring appropriate time is allocated to training activities.
- Support building of a high-performing team of Operators and Supervisors, helps recruit exceptional people, conducts interviews/reviews candidate suitability, and provides meaningful feedback to current and future employees/leadership, Talent Acquisition and HR partners.
- Build a culture of ethics and decision making.
- Responsible for creating/managing Workday profiles for all new hired staff and administering the performance review process, differentiating performance, giving recognition when deserved, and continuous feedback to improve performance and ensure behavior not aligned with the BMS values.
- Sample Retrieval, Sample Movements, and Sample Storage
- Conduct regular 1:1 meetings with team members to mentor, develop/motivate individuals, and enable team members with their professional development.
- Lead troubleshooting activities for the team and provide ownership of Deviations occurring in area, capture the relevant background and potential causal factor information in a timely fashion.
- Author clear, concise, and factually complete description of events that led to the deviation and enter the deviation record information in the system.
- Report out deviation progress, helps maintain proper deviation metrics, identify repeat causes of deviations, and closes out all deviations on time.
- Build trust and productive relationships with peers and stakeholders while driving collaboration across the company and external partners.
- Participate in projects, change controls, and CAPAs as required to restore area performance and ensure optimal compliance levels.
- Identify strategic and operational issues both internally and externally, develop proposals, outline solutions, and provide time commitments and resources to resolve.
- Act as a change agent in a fast-paced environment to promote flexibility, creativity, and accountability.
- Effectively control expenses within their influence (OT, Supplies, T&E).
- Lead by example, role model leadership behaviors, and drives their team to adhere to the BMS values of Inclusion, Accountability, Innovation, Urgency, and Passion.
- Understanding of cell culture, cryopreservation, purification, and aseptic processing or lab technique.
- Bachelor's degree in supply chain, engineering, life sciences, information systems, business management, or related fields.
- 4 years relevant work experience in material management within a manufacturing GMP facility is required.
- 2+ years direct supervisor/personal management experience.
- 1 year experience with deviations and quality event management.
- Cryopreservation experience.
Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.
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