Fiber Network Specialist

4 weeks ago


Tigard, Oregon, United States Ziply Fiber Full time
Fiber Installer Job Description

At Ziply Fiber, we're seeking a skilled Fiber Installer to join our team. As a Fiber Installer, you will be responsible for installing, maintaining, and repairing fiber-based and equivalent services for connectivity.

Key Responsibilities:
  • Provide exceptional customer service and serve as an ambassador of Ziply Fiber within our communities.
  • Install, maintain, and repair fiber-based and equivalent services for connectivity.
  • Understand and adhere to company safety protocols and policies.
  • Use and understand automated dispatch equipment and appropriate test equipment to verify proper installation and/or repair.
  • Read and understand fiber and equivalent service orders and service calls.
  • Adapt to changes in the business to include advances in technology, new skills, and procedures.
  • Communicate effectively and accurately with customers to eliminate repeat service calls.
  • Be self-motivated and follow through on assignments to completion promptly.
  • Promote and create sales leads of the company's products and services.
Requirements:
  • High school diploma or equivalent.
  • Experience supporting and interacting with customers preferred.
  • 1-2 years of experience in fiber data and voice installation and maintenance preferred.
  • Must possess and maintain a valid State Driver's License and satisfactory driving record.
  • Must complete a pre-employment drug screening.
Working Conditions:

The Fiber Installer will frequently work in cold or hot temperatures and at heights over 15 feet. Work occasionally will be in confined spaces (i.e., attics, crawl spaces, trenches) and involve moderate to high noise levels.

Ziply Fiber is an equal opportunity employer and welcomes applications from diverse candidates. We require a pre-employment background check as a condition of employment and may require pre-employment drug screening.


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