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Operations Coordinator
2 weeks ago
Company Overview:
- Zuum Transportation Inc is a rapidly growing tech startup transforming the logistics industry.
- We connect enterprise shippers to carriers on an automated platform, providing innovative solutions for efficient and reliable transportation.
Job Description:
The Operations CoordinatorManages and handles communication between the business and its clients and customers. Key responsibilities include email, calendar, and database management, documentation, and action items. This role involves making informed decisions regarding owners' available time and ensuring smooth operation of systems for lead generation, CRM, and back-office support.
Responsibilities:- Provide administrative support to business owners, including executive management support.
- Manage calendars and keep owners apprised of schedule, action items, messages, and relevant business issues.
- Screen and respond to incoming calls and email correspondence, taking appropriate action or routing as needed.
- Gather and handle voicemail and phone messages.
- Make travel and lodging arrangements.
- Create and format documents, including letters, emails, marketing materials, status reports, spreadsheets, and other related documents.
- Electronically file and track business documents.
- Coordinate meetings, including scheduling, agenda creation, and logistics.
- Maintain and build operation manuals documenting all systems, processes, and standards.
- Manage equipment, IT supply inventory, and order systems.
- Manage office supplies and requirements for both in-office and remote employees.
- Provide desktop and IT operational support, including assisting with office IT environment setup and maintenance.
- Identify, research, and resolve technical problems for office or company events.
- Support office special projects, such as office relocation and furniture acquisition.
- Prepare weekly reports on tasks completed or in progress.