Optical Sales Associate
2 weeks ago
Shopko Optical is seeking a skilled Optical Sales Associate to provide exceptional customer service and patient care in our Pewaukee, WI location. As a key member of our team, you will be responsible for selecting, ordering, and dispensing eyewear, as well as completing pre-screening activities prior to patient exams.
Key Responsibilities
- Provide excellent customer and patient service according to company and Optical Center standards
- Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames to satisfy patient needs
- Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions
- Order and dispense eyewear accurately and professionally
- Assist patients with proper frame repairs and adjustments, as well as show patients how to insert, remove, and care for their contact lenses
- Assist Optometrist with case histories and screenings
Requirements
- High School Graduate or equivalent
- Maintain license as required by state
- Previous experience in an office and/or optical dispensing is preferred
- Able to handle multiple customer interactions/phone calls at a time
- Able to work with patient eyewear needs, including analyzing prescriptions, repairs, and adjustments, and lifestyle dispensing
What We Offer
- Competitive Wages & Incentives
- 401K with Match
- Vacation Pay/Personal Day
- Volunteer Time Off
- Sick Pay
- Health & Wellbeing Benefits
- Voluntary/Cafeteria Offerings
- Employee Assistance Program
- On the Job Training & Certification
- Teammate Recognition Program
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