Sales Center Operations Specialist
3 weeks ago
Overhead Door is seeking a Sales Center Operations Specialist to join our team. In this role, you will be responsible for managing customer relationships, resolving issues, and driving sales growth.
Responsibilities
- Manage customer interactions via phone, email, and chat platforms.
- Resolve customer complaints and concerns through active listening and effective communication.
- Analyze customer data to identify trends and areas for improvement.
- Develop and implement sales strategies to drive revenue growth.
- Maintain accurate records and reports to track sales performance.
Requirements
- 1-3 years of customer service or sales experience in a similar industry.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Basic computer skills and proficiency in MS Office applications.
Salary and Benefits
This role offers a competitive salary of $60,000 - $70,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development within our company.
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