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Front Office Representative

3 weeks ago

Atlanta, Georgia, United States Peachtree Orthopedics Full time

Join our dynamic team at Peachtree Orthopedics as a Front Office Representative and take on a challenging role that demands exceptional organizational, communication, and interpersonal skills.

You will be responsible for managing front desk operations, coordinating schedules, verifying patient information, and processing financial transactions. This is an ideal opportunity for individuals who thrive in fast-paced environments and are passionate about delivering top-notch customer service.

The estimated salary for this role is $48,000 - $58,000 per year, depending on experience.

Main Responsibilities:
  • Manage the front desk, responding promptly to patient inquiries and resolving issues efficiently.
  • Coordinated appointment scheduling, ensuring seamless transitions between therapy sessions.
  • Verify patient demographics and insurance details, updating records as necessary.
  • Process financial transactions, including point-of-service payments, daily collections, and claim submissions.
  • Develop effective relationships with patients, building trust through empathetic communication and personalized support.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in medical billing, customer service, or administrative roles preferred.
  • Ability to multitask, prioritize tasks, and maintain composure under pressure.
  • Strong communication and interpersonal skills, with a focus on customer satisfaction.
  • Familiarity with software applications and technology platforms used in healthcare settings.