Franchise Receptionist

4 weeks ago

Columbus, Ohio, United States H&R Block Full time
About the Role

We are seeking a highly motivated and organized Receptionist to join our team at H&R Block. As a key member of our client service team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities
  • Answer phone calls and greet clients in a friendly and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service
  • Maintain office cleanliness and organization
  • Perform other duties as assigned
Requirements
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task and prioritize tasks
  • Strong organizational and time-management skills
  • Computer proficiency with Microsoft Office
What We Offer

As a Receptionist at H&R Block, you will have the opportunity to work in a dynamic and supportive team environment. You will be provided with comprehensive training and development opportunities to help you succeed in your role.

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