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Seasonal Customer Service Representative

2 months ago

Sun Prairie, Wisconsin, United States Bass Pro Shops Full time
Job Summary

Bass Pro Shops is seeking a Seasonal Customer Service Outfitter to provide world-class customer service to our guests while presenting customers with the benefits of becoming a CLUB Member.

Key Responsibilities
  • Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.
  • Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs.
  • Demonstrates products to customers.
  • Remains knowledgeable of advertised sales.
  • Helps meet metric goals and objectives for self and store.
  • Keeps CLUB inventory accurate and keeps the CLUB Booth clean and organized.
  • Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
  • Provides daily feedback and reports in a timely and accurate manner.
  • Provides peer coaching, recognition, and support as a CLUB advocate and representative.
  • Provides service to all areas of the store based on business need.
Requirements
  • Minimum Degree Required: High school diploma or equivalent experience.
  • Experience: 0 to 2 Years of Experience.
  • Excellent organization skills and attention to details.
  • Experience in a customer service environment.
  • Excellent verbal and written communication skills.
  • Adaptability to new processes and procedures.
  • Excellent self-motivation and initiative while unsupervised.
Benefits
  • Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions.
  • Dental.
  • Vision.
  • Voluntary benefits.
  • 401k Retirement Savings.
  • Paid holidays.
  • Paid vacation.
  • Bass Pro Cares Fund.