Operations Associate

5 days ago


Orlando, Florida, United States McCray Global Protection Full time
Job Title: Operations Associate

Mccray Global Protection seeks an experienced Operations Associate to oversee the daily operations of our call center. This role involves coordinating and directing the activities of our team members to ensure efficient service delivery and high-quality customer satisfaction.

The key responsibilities of this position include:

  • Overseeing the reception and response to emergency and non-emergency calls
  • Managing and prioritizing tasks based on urgency and importance
  • Maintaining accurate records of customer interactions and activity logs
  • Collaborating with colleagues to achieve team goals and objectives

To excel in this role, you should have strong leadership skills, excellent communication abilities, and a proven track record of success in a similar position. We offer a competitive salary of $25.00 per hour, comprehensive benefits, and opportunities for career advancement.



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