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Medical Reception Specialist

2 months ago

Grand Island, Nebraska, United States Limitless Male Full time
Job Overview

POSITION TITLE: Medical Reception Specialist

LOCATION: Not Specified

ABOUT LIMITLESS MALE MEDICAL CLINIC:

Limitless Male is a rapidly expanding and innovative organization dedicated to the well-being of both our employees and patients. We foster a collaborative environment where excellence is celebrated, and every team member is inspired to contribute positively. Our commitment to providing a supportive workplace is matched by our dedication to helping men achieve their health goals through various medical services.

ROLE SUMMARY:

The Medical Reception Specialist serves as the initial point of contact for patients, ensuring a friendly and professional atmosphere upon their arrival. This role is essential for optimizing clinic operations through effective scheduling and communication. The Specialist manages patient interactions, schedules appointments, and ensures that all necessary information is conveyed clearly to enhance the overall patient experience.

KEY RESPONSIBILITIES:

  • Engage with new patients to schedule their initial consultations and enter their details into the management systems.
  • Welcome patients warmly and assist with the check-in process, ensuring all necessary documentation is completed.
  • Maintain a thorough understanding of appointment types to guarantee accurate scheduling.
  • Facilitate timely rooming of patients by coordinating with clinical staff to minimize wait times.
  • Assist patients in scheduling follow-up appointments and confirming existing ones at the conclusion of their visits.
  • Handle incoming calls, providing information and support as needed, or directing inquiries to the appropriate personnel.
  • Monitor and manage outstanding invoices, ensuring timely follow-up with patients regarding balances due.
  • Utilize management software to process payments and maintain accurate financial records.
  • Safeguard the confidentiality and security of all patient information and records.
  • Promote a positive workplace culture and uphold the values of the Limitless brand.

ADDITIONAL DUTIES:

  • Track inventory levels of office supplies and medical products, communicating needs to management.
  • Stay informed about the clinic's services and products to provide accurate information to patients.
  • Prepare examination rooms and ensure all equipment is ready for use at the start of each day.
  • Assist in follow-up communications with patients who have missed appointments.
  • Perform other related tasks as assigned by management.

QUALIFICATIONS:

  • Proficient in using management software and Microsoft Office Suite.
  • Strong interpersonal and communication skills.
  • Detail-oriented with the ability to multitask in a dynamic environment.
  • Ability to work effectively under pressure and adapt to changing situations.

BENEFITS:

At Limitless Male Medical, we recognize that a fulfilling work environment enhances our team's ability to provide exceptional care. We offer:

  • Competitive compensation and benefits packages.
  • Opportunities for professional growth and advancement.
  • Paid time off accrual.
  • Health, vision, and dental insurance options.
  • Employee recognition and appreciation programs.
  • Retirement savings plan options.
  • Discounts on company products and services.

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