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Food Production Leader

2 months ago

Dallas, Texas, United States Marriott International Full time

JOB SUMMARY

Responsible for the overall success of daily culinary operations. Demonstrates culinary expertise by actively engaging in tasks while overseeing staff and managing all food-related activities. Strives to enhance guest and employee satisfaction while adhering to the operational budget. Oversees all kitchen areas to ensure consistent, high-quality products are delivered. Plays a crucial role in guiding and developing team members, including direct reports. Ensures that sanitation and food safety standards are consistently met.

CANDIDATE PROFILE

Education and Experience


• High school diploma or GED; 4 years of experience in culinary, food and beverage, or a related professional field.

OR


• 2-year degree from an accredited institution in Culinary Arts, Hotel and Restaurant Management, or a related discipline; 2 years of experience in culinary, food and beverage, or a related professional field.

CORE WORK ACTIVITIES

Upholding Culinary Standards and Responsibilities


• Manages kitchen shift operations and ensures adherence to all Food & Beverage policies, standards, and procedures.


• Estimates daily production requirements weekly and communicates these needs to kitchen staff on a daily basis.


• Assists the Executive Chef with all kitchen operations and food preparation.


• Prepares and cooks a variety of foods, either regularly or for special events.


• Develops and creates new applications, ideas, systems, or products, including artistic contributions.


• Assists in determining food presentation and creates appealing food displays.


• Maintains standards for purchasing, receiving, and food storage.


• Ensures compliance with food handling and sanitation regulations.


• Performs all duties of kitchen managers and staff as required.


• Recognizes superior quality in products, presentations, and flavors.


• Ensures compliance with all relevant laws and regulations.


• Follows proper handling and temperature protocols for all food items.


• Operates and maintains all kitchen equipment and reports any malfunctions.


• Checks the quality of raw and cooked food products to ensure standards are met.

Leading Kitchen Operations


• Supervises and coordinates the activities of cooks and kitchen staff engaged in food preparation.


• Leads shifts while personally preparing food items and fulfilling requests based on specifications.


• Utilizes interpersonal and communication skills to lead, influence, and motivate others; advocates sound financial and business decision-making; demonstrates integrity and leads by example.


• Fosters mutual trust, respect, and cooperation among team members.


• Serves as a role model to demonstrate appropriate behaviors.


• Maintains employee productivity levels.


• Ensures employees understand expectations and guidelines.


• Establishes and maintains open, collaborative relationships with employees and encourages the same within the team.


• Ensures property policies are applied fairly and consistently.


• Communicates performance expectations according to job descriptions for each role.


• Recognizes successful performance and achieves desired outcomes.

Ensuring Exceptional Customer Service


• Provides services that exceed customer expectations for satisfaction and retention.


• Manages daily operations, ensuring quality standards and meeting customer expectations consistently.


• Sets a positive example for guest relations.


• Empowers staff to deliver outstanding customer service.


• Engages with guests to gather feedback on product quality and service levels.


• Addresses guest issues and complaints effectively.

Achieving Culinary Goals


• Achieves and surpasses performance, budget, and team goals.


• Develops specific goals and plans to prioritize, organize, and accomplish work tasks.


• Utilizes the Labor Management System to effectively schedule according to business demands and track employee time and attendance.


• Trains staff in safety protocols.

Managing Human Resource Activities


• Identifies the developmental needs of team members and provides coaching and mentoring to enhance their skills.


• Improves service by communicating and assisting individuals in understanding guest needs, providing guidance, feedback, and individual coaching as necessary.


• Participates in the employee performance appraisal process, offering feedback as needed.


• Brings issues to the attention of the department manager and Human Resources when necessary.

Additional Responsibilities


• Provides information to supervisors, colleagues, and subordinates through various communication methods.


• Analyzes information and evaluates results to determine the best solutions and resolve issues.


• Attends and participates in all relevant meetings.

The salary range for this position is $62,000 to $82,000 annually. Marriott offers a bonus program, comprehensive health care benefits, a 401(k) plan with up to 5% company match, an employee stock purchase plan at a 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings accounts (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and various life and work wellness benefits. Benefits and incentive compensation may be subject to general eligibility, waiting periods, contributions, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.