Cloud Infrastructure Automation Specialist

6 days ago


San Francisco, California, United States salesforce Full time

We are seeking a skilled and thorough Lead Software Engineer to join our Salesforce Industries Infrastructure Engineering team. This role requires a deep understanding of Public Cloud system architecture; strong analytical skills to identify potential bottlenecks or areas of improvement.

About the Job

The successful candidate will be responsible for onboarding new services onto the Salesforce Hyperforce public cloud environment and maintaining the existing ones; ensuring the availability and performance of all our services, systems, and applications. This role involves working closely with cross-functional teams including Development, Quality, Performance, and Support teams.

Key Responsibilities
  • Analyze system and application metrics to identify potential performance issues or bottlenecks.
  • Design, implement, and maintain monitoring tools and systems to track and report on availability and performance.
  • Collaborate with multi-functional teams to identify and resolve issues.
  • Provide guidance into long-range platform requirements and operational guidelines, with a focus on automation and continuous improvement of Platform Service Operability and availability.
Requirements
  • Proven understanding of configuration, deployment, management, and maintenance of large cloud-hosted systems.
  • Expertise in designing and implementing sophisticated monitoring and alerting solutions for maintaining 99.99% and higher service availability.
  • Excellent analytical and problem-solving skills with the ability to identify and resolve performance and service availability issues.
  • In-depth, hands-on experience with Linux, networking, server, and cloud architectures.
  • A related technical degree required.
  • 10+ years of experience in Software Development with a focus on service availability and reliability.
  • Fluency in one or more scripting languages such as Python or Ruby is a must.

This role offers an estimated salary range of $192,900 - $265,200 based on location and experience. Benefits include comprehensive health insurance, retirement plans, and opportunities for professional growth and development. We welcome applicants who share our commitment to equality and inclusion.



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