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Patient Care Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Amedisys. As a key member of our healthcare operations team, you will be responsible for scheduling patient visits, coordinating care, and ensuring the efficient utilization of clinical resources.
Key Responsibilities- Scheduling and Coordination: Schedule patient visits, including Oasis visits, and ensure timely completion of assessments.
- Clinician Scheduling: Prepare weekly clinician schedules, review daily or as needed, and ensure productivity standards are met.
- Geographic Optimization: Assign and schedule clinicians in the most efficient geography, maximizing clinician efficiency and productivity.
- Missed Visits: Ensure missed visits are scheduled by the end of the current week or referred to the Clinical Manager for resolution.
- Communication: Manage calls from patients and field staff related to scheduling issues, and refer clinical and performance-related issues to the Clinical Manager.
- Hospitalized Patients: Monitor hospitalized patients, communicate with the team, and ensure follow-up as necessary.
- Schedule Management: Complete requested schedules, ensuring all orders and services are included as required.
- Collaboration: Work collaboratively with field clinicians, patients, and other office personnel to ensure timely communication and efficient care delivery.
- Reporting and Workflow: Run applicable reports, respond to workflow, and take appropriate actions.
- Supply Management: Maintain supply closets, ensure supplies are within expiration dates, and serve as liaison with the field for patient supply needs.
- Referral and Intake: Assist with internal or external transfer of patients between care centers and/or Hospice services, and may be responsible for the referral and intake process in the absence of an Intake Coordinator.
- Licensure: Current, unencumbered license to practice as a Licensed Practical Nurse/Licensed Vocational Nurse or Registered Nurse specific to the state the employee is assigned to work by the company.
- Education: High School diploma or GED equivalent.
- Experience: One (1+) year of administrative experience in a healthcare environment.
Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status, or any other legally protected characteristic.