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Bilingual Insurance Agent

2 months ago

Louisville, Kentucky, United States TTEC Full time
About the Role

We're seeking a highly skilled Bilingual Licensed Property & Casualty Insurance Agent to join our team. As a remote worker in the USA, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences.

Key Responsibilities
  • Resolve escalated or complex customer calls with empathy and expertise
  • Conduct research to provide accurate answers and solutions
  • Upsell products or services to existing customers
Requirements
  • Active Property and Casualty license
  • 6 months or more of customer service experience
  • Excellent written and verbal communication skills in Spanish and English
  • High school diploma or equivalent
What We Offer
  • Continuing education paid for by TTEC
  • Supportive team environment and career development opportunities
  • Base pay of $23 per hour plus performance bonus opportunities
  • A comprehensive benefits package

We're committed to creating a diverse and inclusive workplace where our employees feel valued and empowered to succeed. If you're passionate about delivering exceptional customer experiences and have a strong background in customer service, we encourage you to apply.