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Operations and Membership Senior Leader

2 months ago

Chicago, Illinois, United States Association Management Center Full time

Position Overview

The Association Management Center is in search of a Senior Leader in Operations and Membership to provide strategic support for our esteemed clients, the Council of Engineering and Scientific Society Executives (CESSE) and the Awards and Personalization Association (APA). This pivotal role serves as a crucial operational link between client teams, service units, and our valued members, ensuring alignment of performance with enhanced member value and revenue growth.

Key Responsibilities

  • Assist the Executive Director in managing Board relations and overseeing operational integration across both associations.
  • Oversee the creation of Board Meeting agendas and accompanying materials; participate in all Board Meetings and document minutes.
  • Develop and leverage the strengths of direct reports, fostering their professional growth while driving the achievement of strategic objectives.
  • Lead and support various committees, including Membership, Communications, Awards, and Programs.
  • Guide the foundation's initiatives, including the annual scholarship program and the management of the silent auction.
  • Provide direction for recruitment and retention initiatives related to membership.
  • Engage in the budget planning process, collaborating with the team to manage expenses and generate revenue to meet financial targets.
  • Act as a liaison for major programs, ensuring cohesive collaboration among client teams, service teams, and external vendors.

Managerial Duties

  • Recruit, select, and manage staff effectively.
  • Foster a culture of engagement and high performance among direct reports to support AMC's objectives.
  • Maintain ongoing dialogues that promote high performance and the development of direct reports through consistent and constructive engagement.

Qualifications

  • Bachelor's degree required.
  • 7-10 years of experience in membership development and volunteer management.
  • Proficient in Microsoft Office, webinar software, Zoom, and e-learning tools.
  • Strong commitment to customer service, attention to detail, effective time management, professionalism, and teamwork.
  • Willingness to travel as needed, including out-of-state and overnight trips (approximately three times per year).
  • Physical requirements include sitting, walking, standing, manual dexterity, hearing, and vision.

The Association Management Center is proud to be an equal opportunity employer, dedicated to building a diverse team where all employees are valued and respected for their unique strengths and contributions.

Disclaimer: The information provided herein is intended to outline the general nature and level of work performed by individuals in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this role.