Skybar Host

2 months ago


Hollywood, California, United States Mondrian Full time
Job Overview

Company Overview:
Mondrian represents a unique travel experience, characterized by innovative design and vibrant programming. As a premier destination, it captivates both locals and visitors, offering a dynamic cultural immersion. Nestled at the base of the Hollywood Hills, Mondrian LA stands as a symbol of sophistication and creativity.

Position Summary:

The Skybar Host plays a pivotal role in shaping the atmosphere of the venue, ensuring a welcoming and secure environment while enhancing the overall guest experience.

Key Responsibilities:

  • Greet and engage all patrons with professionalism and courtesy, adhering to the venue's service standards.
  • Implement the 10/5 rule to foster a welcoming atmosphere.
  • Verify the age of all guests entering the venue, ensuring compliance with legal drinking age regulations.
  • Provide accurate information regarding the venue's offerings and entertainment schedule.
  • Maintain an in-depth understanding of the SKYBAR beverage selections and product range.
  • Stay informed about events and activities occurring within the hotel.
  • Communicate table minimums and event details to guests in a positive manner.
  • Exhibit strong organizational and problem-solving abilities.
  • Familiarize yourself with the venue layout and seating arrangements to optimize guest flow and energy.
  • Possess knowledge of hotel amenities and their operating hours.
  • Relay pertinent information to the service team to facilitate exceptional service delivery.
  • Demonstrate professionalism towards all guests, encouraging repeat visits.
  • Collaborate with management and service staff to address customer needs promptly.
  • Perform additional duties as assigned.

Compensation: $24.00 per hour

Qualifications:

Experience:
Minimum of 1 year in hospitality (preferably nightlife) or customer service experience. Multilingual abilities are advantageous but not mandatory.

Education:
High school diploma or equivalent required. CA Guard Card is mandatory.

Working Conditions:
  • Ability to stand for extended periods.
  • Capable of stooping, kneeling, bending, and reaching regularly.
  • Occasional lifting and moving of up to 20 pounds.
  • Willingness to work flexible hours, including days, evenings, weekends, and holidays.

Embrace the culture of Ennismore by understanding and participating in its core values. Regular attendance and adherence to service standards are essential for success in this role.