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Healthcare Support Representative

1 week ago

Queens, New York, United States Molina Healthcare Full time
Job Overview

Molina Healthcare is seeking a skilled representative to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional service to our members and providers, ensuring their needs are met promptly and efficiently.

Your key responsibilities will include:

  • Responding to customer inquiries via phone, email, or chat.
  • Resolving complex issues through effective communication and problem-solving.
  • Documenting interactions and updating records accordingly.

To succeed in this role, you will need:

  • 1-3 years of Customer Service experience in a fast-paced environment.
  • Strong communication and interpersonal skills.

We offer a dynamic work environment, competitive compensation, and opportunities for professional growth and development.