Security Officer

4 weeks ago


Sunnyvale, California, United States Island Hospitality Management Full time
Job Summary

We are seeking a skilled and vigilant Security Officer to join our team at Island Hospitality Management. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests and staff during nighttime hours.

This is a critical role that requires a high level of attention to detail and a commitment to providing exceptional service.

Key Responsibilities
  • Patrol hotel property to identify and address potential safety hazards and security issues.
  • Provide surveillance of lobbies, corridors, and public areas, reporting any suspicious activity to management.
  • Respond promptly to guest requests and inquiries, maintaining a high level of customer service.
  • Recognize and report potential safety hazards, such as broken doors or railings, and notify supervisors of any damage or disturbances.
  • Assist in emergency situations, including obtaining help for accident victims and writing incident reports.
  • Support ongoing preventative maintenance programs to ensure the property remains in top condition.
  • Document all activities and incidents during each shift before leaving the hotel.
Requirements
  • Fluent in both Spanish and English is required.
  • Previous experience in security, hospitality, or a similar role is preferred.
  • Ability to stand, walk, and patrol for extended periods, with the capacity to lift/move up to 25 pounds.
  • Effective problem-solving skills, with the ability to handle problems in the workplace.
  • Ability to work well in stressful situations, with a strong focus on guest service.
  • Team Player: Highly motivated, with strong initiative and a desire to contribute positively to the team.
  • Availability to work overnight shifts, including weekends and holidays as needed.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Recognition and rewards for outstanding performance.
  • Access to a comprehensive training program.
  • Employee wellness programs and resources.

Island Hospitality Management is an equal opportunity employer, committed to diversity and inclusion in the workplace.


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