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Hospitality Ambassador

1 month ago


Barboursville, West Virginia, United States Dave & Buster Full time
About Us
At Dave & Buster's, every day is a new adventure. With our unique blend of food, drinks, and games, we offer an unforgettable experience for our guests.

Job Overview
The Greeter role is a vital part of creating a welcoming atmosphere for our guests. As a Hospitality Ambassador, you will be responsible for ensuring that every guest has a positive first impression of our venue.

Key Responsibilities:
  • Greet, guide, and direct guests as they enter the building.
  • Create a warm and fun environment for guests and team members alike.
  • Maintain a thorough understanding of all current promotions, Power Card offerings, and other activities to answer guest questions.
  • Assist guests with utilizing self-serve kiosks and provide additional support to the host team as needed.
  • Ensure the cleanliness and organization of the lobby area and front doors.

Requirements

Must-Haves:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with distracting conditions.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Demonstrated ability to multitask and prioritize tasks effectively.
  • Able to stand for long periods, move around the facility, and lift up to 30 pounds.

Preferred Qualifications:
  • Previous experience in customer-facing roles or hospitality industry.
  • Knowledge of the local market and competition.
  • Strong problem-solving skills and attention to detail.

Benefits:
As a member of our team, you can expect a competitive salary range of $8.75 - $12.75 per hour, depending on your level of experience and qualifications. You'll also enjoy a comprehensive benefits package, including medical, dental, vision, and 401(k) matching. Plus, you'll have access to free games and meals during your shift, making it easy to take a break and recharge with your colleagues.

We're an Equal Opportunity Employer
Dave & Buster's is committed to fostering a diverse and inclusive workplace culture. We celebrate individual differences and promote equal opportunities for all employees. If you're passionate about delivering exceptional customer experiences and working in a dynamic environment, apply today to join our team