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Sales Associate
2 months ago
Job Summary:
The Sales Associate will serve as the public face of the National Automotive Training Academy, responsible for interacting with customers and providing exceptional service. This role requires a strong understanding of the company's products and services, as well as the ability to handle customer inquiries and complaints in a professional and courteous manner.
Key Responsibilities:
- Customer Interaction: Greet customers, respond to questions, and provide outstanding customer service to ensure a positive shopping experience.
- Product Knowledge: Maintain a thorough understanding of the company's products and services, including features, benefits, and pricing.
- Complaint Resolution: Handle customer complaints in a professional and courteous manner, resolving issues in a timely and satisfactory manner.
- Store Presentation: Maintain the presentation of the sales floor, including products, signage, and displays.
- Operations: Operate cash registers, manage financial transactions, and balance drawers.
- Goals and Objectives: Achieve established sales goals and objectives, including increasing in-store sales and promoting products to customers.
Requirements:
- Education: An Associate's degree or high school diploma.
- Experience: Retail sales experience.
- Appearance: Maintain a professional appearance at all times.
- Attitude: Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
- Skills: The ability to read, write, and perform basic math, as well as the ability to stand and walk for extended periods of time.