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Sales Associate

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Job Summary:

The Sales Associate will serve as the public face of the National Automotive Training Academy, responsible for interacting with customers and providing exceptional service. This role requires a strong understanding of the company's products and services, as well as the ability to handle customer inquiries and complaints in a professional and courteous manner.

Key Responsibilities:

  • Customer Interaction: Greet customers, respond to questions, and provide outstanding customer service to ensure a positive shopping experience.
  • Product Knowledge: Maintain a thorough understanding of the company's products and services, including features, benefits, and pricing.
  • Complaint Resolution: Handle customer complaints in a professional and courteous manner, resolving issues in a timely and satisfactory manner.
  • Store Presentation: Maintain the presentation of the sales floor, including products, signage, and displays.
  • Operations: Operate cash registers, manage financial transactions, and balance drawers.
  • Goals and Objectives: Achieve established sales goals and objectives, including increasing in-store sales and promoting products to customers.

Requirements:

  • Education: An Associate's degree or high school diploma.
  • Experience: Retail sales experience.
  • Appearance: Maintain a professional appearance at all times.
  • Attitude: Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
  • Skills: The ability to read, write, and perform basic math, as well as the ability to stand and walk for extended periods of time.