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About ABB's Quality and Safety Guidelines
At ABB, we prioritize quality and safety in everything we do. As a Senior Field Service Technician, you will be responsible for executing service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation.
Responsibilities
- Diagnosing and troubleshooting technical issues involving both hardware and software.
- Conducting data analysis remotely to identify trends, optimize performance, and provide actionable insights.
- Performing hands-on field service tasks, overseeing installations, repairs, preventative and unplanned maintenance of ABB equipment.
Requirements
- Bachelor's Degree in Engineering or Science discipline (OR a High School diploma with a minimum of 5 years of engineering/field experience).
- Minimum of 2 years of field experience in a customer facing technical support role.
- Ability and willingness to travel up to 75% as required.
- Technical skills and expertise in startup, commissioning, troubleshooting, and maintenance of analytical gas analyzers.