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Business Systems Analyst

2 months ago


New York, New York, United States Spectraforce Technologies Full time
Business Systems Analyst

Spectraforce Technologies is seeking a highly skilled Business Systems Analyst to join our team. As a key member of our organization, you will play a critical role in shaping and executing initiatives by analyzing existing processes and systems.

Key Responsibilities:

  • Work closely with business partners and initiative owners to understand end-user needs and pain points.
  • Help define requirements in agile stories for development and collaborate with the agile team to sequence work.
  • Support experience design-related work, including customer interviews and design thinking workshops.
  • Monitor usage and collect feedback on functionality and experiences developed.
  • Proactively share insights and progress to promote a customer-centric culture.

Qualifications:

  • High energy and passion for making improvement.
  • Experience working in a matrix/nonhierarchical environment with an agile mindset.
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to analyze and synthesize data to illuminate key findings.
  • Strong problem-solving, decision-making, negotiation, and partnership skills.

About Spectraforce Technologies:

We are a dynamic organization that values innovation and customer satisfaction. If you are a motivated and detail-oriented individual with a passion for process improvement, we encourage you to apply for this exciting opportunity.