Bilingual Spanish Call Center Representative
5 hours ago
At Continental Service Group, we are committed to providing exceptional customer service and resolving accounts in a professional and respectful manner. As a Bilingual Spanish Account Resolution Specialist, you will play a critical role in our team's success by communicating with customers in their native language and resolving their accounts in a timely and efficient manner.
Key Responsibilities:- Communicate with customers in Spanish and English to resolve account issues
- Utilize consultative approach to identify solutions that meet customer needs
- Work in a fast-paced environment to meet daily, weekly, and monthly goals
- Provide exceptional customer service to ensure high levels of satisfaction
- Maintain accurate records and follow up with customers as needed
- Bilingual Spanish language skills (speaking and writing)
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Excellent communication and interpersonal skills
- Ability to work in a remote environment
- Strong organizational and time management skills
- Award-winning benefits package
- Flexible schedules
- Growth opportunities
- Reputation as a best place to work
We are an equal opportunity organization and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with strong communication skills, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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