Cottage Housekeeper Position

4 weeks ago


Asheville, North Carolina, United States The Biltmore Company Full time

**Job Summary**

We are seeking a highly skilled and detail-oriented Cottage Housekeeper to join our team at The Biltmore Company. As a Cottage Housekeeper, you will be responsible for maintaining the highest standards of cleanliness and guest service in our historic guest cottages.

**Key Responsibilities:**

  • Ensure that guest rooms and cottages are cleaned and maintained to the highest standards of cleanliness and presentation.
  • Restock and replenish guest room amenities and linens.
  • Make up beds and dust and vacuum guest rooms.
  • Properly store and use cleaning chemicals, maintaining safety measures.
  • Deep clean guest rooms as necessary.
  • Provide exceptional guest service and anticipate guest needs.

**Requirements:**

  • Previous experience in housekeeping and/or custodial, janitorial, or related field required.
  • Knowledge of hotel housekeeping, house cleaning, and/or rooms operations required.
  • Commitment to delivering world-class guest service and anticipating guest needs.
  • Ability to lift, push, pull, and carry up to 50 pounds frequently and up to 100 pounds occasionally (with assistance).
  • Ability to stand/walk for extended periods of time throughout the shift.

**Benefits:**

  • Access to Biltmore's on-site health clinic, wellness programs, and health fairs for all employees.
  • Year-round access to the estate gardens and grounds and 40% off estate retail & dining.
  • Employer subsidized health, life, dental, vision, and short-term/long-term disability insurance (for Full-Time positions).
  • Paid vacation, holidays, and SEL (for Full-Time positions).
  • Monthly housing or childcare assistance and home purchase assistance (dependent upon eligibility).

**Physical Requirements:**

  • Able to lift, push, pull, and carry up to 50 pounds frequently and up to 100 pounds occasionally (with assistance).
  • Endure various physical movements throughout the work area; must be able to kneel, stoop, bend, reach overhead and below.
  • Ability to stand/walk for extended periods of time throughout the shift.


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