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Customer Service Representative

2 months ago

Roxbury, Kansas, United States Savers | Value Village Full time
About Savers | Value Village

We are a leading thrift operator with a mission to champion reuse and inspire a future where secondhand is second nature. Our stores supply gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

We are seeking a Customer Service Associate to create an awesome experience for our customers, donors, and team members. As a Customer Service Associate, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience.

Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer transactions, including sales, returns, and exchanges.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Work collaboratively with team members to achieve sales goals and provide excellent customer service.
  • Participate in visual merchandising and inventory management to ensure a visually appealing store environment.
What We Offer
  • Comprehensive training and development opportunities to help you grow in your career.
  • A competitive salary and benefits package, including health insurance, 401(k) matching, and paid time off.
  • A fun and dynamic work environment with a team of passionate and dedicated individuals.
  • Opportunities for advancement and professional growth within the company.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Excellent communication and interpersonal skills.