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Collision Repair Operations Director

2 months ago


Roseville, California, United States Service King Full time

Job Summary:

We are seeking a highly skilled and experienced General Manager to lead our collision repair operations. As a key member of our team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring operational excellence.

Key Responsibilities:

  • Lead and manage a team of collision repair professionals to achieve business objectives and improve customer satisfaction.
  • Develop and implement strategies to drive business growth, increase revenue, and improve operational efficiency.
  • Collaborate with cross-functional teams to ensure seamless communication and coordination.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Ensure compliance with industry standards, regulations, and company policies.
  • Develop and maintain strong relationships with customers, vendors, and partners.
  • Stay up-to-date with industry trends, best practices, and emerging technologies.

Requirements:

  • Proven track record of success in a leadership role, preferably in the collision repair industry.
  • Strong business acumen, with experience in driving business growth and improving operational efficiency.
  • Excellent communication, leadership, and interpersonal skills.
  • Ability to analyze data, identify trends, and make informed decisions.
  • Knowledge of industry standards, regulations, and best practices.
  • Valid driver's license and ability to travel as needed.

Preferred Qualifications:

  • Bilingual (Spanish) or proficiency in other languages.
  • I-Car certification or equivalent.
  • Experience working with CCC ONE Total Repair Platform.

Service King is an Equal Opportunity Employer:

We are committed to creating a diverse and inclusive work environment that values and respects all employees. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.