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Customer Experience Associate

2 months ago

Topeka, Kansas, United States Kay Jewelers Full time

Retail sales environment where excellent customer service and product knowledge are essential. Ensure consistent delivery of exceptional customer experiences via communication, presentation, and relationships. Key responsibilities include engaging customers in conversation to understand their needs and desires, presenting merchandise and sharing detailed information regarding features and benefits, providing information regarding extended service plans and financing options. Additionally, meet individual and team sales goals. For consideration, a strong customer service, sales, retail and/or jewelry experience, flexible availability to work during "peak" retail hours, a positive, customer-focused approach in delivering an exceptional customer experience, and strong communication and relational skills are required. Benefits include base pay plus commission on sales, medical, dental, vision and prescription insurance for full-time team members, 401(k), paid time off, paid holidays, tuition reimbursement, training, merchandise discounts, incentive trips and contests. Kay Jewelers, part of the Signet Jewelers family, is an equal opportunity employer committed to promoting inclusion and diversity for all employees.