Technical Systems Manager

2 days ago


San Jose, California, United States IT Consulting Full time
About the Role

We are seeking a highly skilled and experienced Technical Systems Manager to join our team at IT Consulting. As a key member of our Systems Technical Team, you will be responsible for leading and managing a team of Systems Engineers and Administrators, ensuring the delivery of high-quality IT services to our clients.

The ideal candidate will have a strong technical background, extensive experience in managing and leading teams, and a proven track record of delivering results in a fast-paced IT environment. You will work closely with our leadership team, clients, and other stakeholders to determine client needs, establish deliverables and timelines, and ensure timely and accurate completion of such deliverables.

Key Responsibilities
  • Lead and manage a team of Systems Engineers and Administrators
  • Oversee the design, installation, configuration, and analysis of IT systems and infrastructure
  • Ensure the security and integrity of client data and systems
  • Develop and implement IT policies and procedures to ensure compliance with industry standards and regulations
  • Collaborate with clients to understand their IT needs and develop solutions to meet those needs
  • Manage and maintain IT systems and infrastructure, including hardware, software, and network infrastructure
  • Develop and implement disaster recovery and business continuity plans
  • Ensure compliance with industry standards and regulations, including HIPAA, PCI-DSS, and GDPR
  • Manage and maintain IT budgets and resources
  • Develop and implement training programs for IT staff
Requirements
  • Minimum of three years managing a team
  • Experience with systems design, installation, configuration, and analysis
  • Thorough knowledge of networks and cloud computing
  • Extensive experience and knowledge of Active Directory, DHCP, DNS services
  • Extensive experience and knowledge of installing, configuring, and maintaining VMWare infrastructure
  • Extensive experience and knowledge of configuration and maintenance of enterprise storage such as NetApp or alike
  • Extensive experience and knowledge of installing, configuring, and maintaining Veeam backup software
  • In-depth knowledge and experience of installing and managing Linux systems and network
  • A full understanding of Microsoft 365 and G Suite administration and experience supporting complex environments
  • In-depth knowledge related to the Office 365 applications and features including Azure Directory
  • Experience with SSO/MFA integration between Office 365, G Suite, Box, and other major cloud service providers
  • Experience with MDM solution such as Workspace One is a plus
  • Windows Power-shell experience related to Microsoft Azure, Office 365, and Exchange Server
  • Experience implementing and supporting Office 365 in medium-sized environments
  • Strong knowledge related to email security and security practices in general
  • Experience of supporting systems on AWS and AWS backup
  • Outstanding communication skills
  • Problem-solving aptitude
  • Strong attention to detail
  • BS/BA in Computer Science, IT, or relevant field
  • Expertise in data center management and data governance
  • Hands-on experience with computer networks, network administration, and network installation
  • Excellent knowledge of technical management, information analysis, and computer hardware/software systems
About IT Consulting

IT Consulting has been providing managed IT Services for over 20 years. We provide end-to-end IT services, networking, security, virtualization, servers, backup, cloud services (servers and backup), email, database, help desk, voice, and more. We have provided IT services to 1000s of SMB & Enterprise companies.


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