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Reimbursement Specialist

2 months ago


Sugar Land, Texas, United States Healix Infusion Therapy Full time
Job Summary

Healix Infusion Therapy, LLC is seeking a highly skilled Reimbursement Specialist to join our corporate business office and revenue cycle management teams. This role is responsible for conducting the evaluation, follow-up, and resolution of accounts receivables.

Key Responsibilities
  • Account Receivable Management: Reviews aging reports with management to prioritize aged and high-dollar claim resolution.
  • Trend Analysis: Analyzes, identifies, and communicates trends from aging reports that indicate non-payment or slow reimbursement associated with specific payors, therapies, patient accounts, and/or clients.
  • Payor Inquiries: Receives, investigates, and responds to inquiries from payors.
  • Follow-up and Resolution: Responsible for the follow-up of designated accounts, including denied and short-paid claims and payment errors.
  • Appeals and Resolution: Prepares and submits appeals to overturn payor denials and proactively seeks resolution to billing issues that may arise.
  • Claim Resolution: Reviews claim EOBs and correspondence to resolve denials of non-paid claims.
  • Reporting and Analytics: Creates ad-hoc reports as needed and distributes to requesting parties.
Core Duties and Responsibilities
  • Communication: Communicates with clients and fellow employees through written and verbal forms, clearly and timely.
  • Professionalism: Interacts professionally with clients and fellow employees.
  • Teamwork: Cooperates with team members to accomplish departmental goals.
  • Adaptability: Accepts and incorporates changes or new ideas into daily work.
  • Service Delivery: Provides service in a responsive, timely, and accurate manner to both clients and fellow employees.
  • Policies and Procedures: Understands and adheres to policies and procedures.
  • Attendance and Productivity: Arrives at work as scheduled and notifies supervisors in a timely manner of any absences, and maintains and adheres to productivity standards by providing updates of daily tasks completed to management.
About Healix Infusion Therapy

Healix is the nation's leader in providing physician office-based infusion services. Focused on patient and physician peace of mind for 30 years, we offer unparalleled capabilities for optimal patient care, comfort, compliance, clinical outcomes, and research in an outpatient setting.

At Healix, we manage Office Infusion Centers on behalf of physicians, hospitals, and medical institutions, encouraging in-office treatment for optimal patient care. Our company is headquartered in Sugar Land, Texas, a suburb of Houston, where we have helped establish and manage hundreds of infusion centers nationwide.

We use our clinical and business expertise to provide integrated solutions for all aspects of the infusion program, including research, all while delivering peace of mind to our clients and their patients.

Studies show that the physician office infusion center setting provides significant site of care benefits for patients, communities, payors, and pharma, including superior clinical outcomes and lower cost of care. Overall patient satisfaction at Healix-managed infusion centers soars, with 98% of patients rating their care as excellent.

Our physician clients rely on Healix to handle their infusion center operations and research endeavors. As Healix continues to grow and expand in clinical research, we are dedicated to maintaining focus on patient and physician peace of mind.