Quality Assurance Manager

2 weeks ago


Miami, United States Akima Full time
Job Title: Quality Assurance Manager

At Akima Global Services, we are seeking a highly skilled Quality Assurance Manager to join our team. As a Quality Assurance Manager, you will be responsible for overseeing all aspects of contractor-provided quality assurance programs and services.

Key Responsibilities:
  • Develop, maintain, and revise assessment instruments to ensure compliance with organizational, contracting client, and/or other regulations and guidelines.
  • Develop reports for management regarding the effectiveness of the facility's compliance and accreditation areas.
  • Recommend process improvements as necessary.
  • Ensure that all rules, regulations, and guidelines are communicated to all impacted areas throughout the facility.
  • Serve as the facility's liaison regarding the interpretation of all compliance and accreditation policies and guidelines.
  • Act on behalf of the organization when compliance and accreditation audits occur.
Qualifications:
  • Bachelor's degree in an appropriate discipline.
  • Minimum of 5+ years of related administrative experience managing a moderate to large quality assurance program.
  • Management experience within a secure detention/correctional environment is required.
  • Ability to prepare management, business, technical, and personnel reports, reviews, and documents for internal and external use.
  • Must be able to make presentations to employees at all levels of the facility.
  • Must be able to write cohesive and comprehensive documentation.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.



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