Wesco Service Agent

5 days ago


Charlotte, North Carolina, United States Wesco Full time

In this role as a Wesco Service Agent, you will play a vital part in ensuring our customers receive the highest level of support possible. Key responsibilities include:

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Responding promptly to customer inquiries through various channels.

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Resolving both routine and complex issues efficiently and effectively.

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Referring customers to relevant internal departments as needed.

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Processing payments in a timely and secure manner.

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This role offers an attractive salary of around $50,000-$70,000 per annum, commensurate with experience. The successful candidate will possess excellent interpersonal and problem-solving skills, a proactive approach, and a genuine commitment to delivering outstanding customer experiences.

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The key requirements for this position include:

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Demonstrated ability to work under pressure

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Excellent communication and conflict resolution skills

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A results-driven mindset



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