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Room Service Attendant
2 months ago
Position Title:
Room Service Attendant
Company:
Wyndham Hotels & Resorts
The Room Service Attendant plays a crucial role in ensuring that guest accommodations are kept in pristine condition while delivering exceptional service to all visitors.
Key Responsibilities:
- Maintain cleanliness and orderliness of guest rooms according to established standards.
- Prepare and organize cleaning supplies and linens for efficient housekeeping operations.
- Remove waste and soiled linens from guest rooms and common areas.
- Ensure that hallways and public spaces are kept tidy and vacuumed as necessary.
- Restock cleaning carts for upcoming shifts and replenish supplies as needed.
- Conduct cleaning with attention to detail, ensuring guest privacy is respected.
- Report any missing items or maintenance issues to the appropriate supervisor.
- Handle lost and found items following company protocols.
- Strive to enhance overall guest satisfaction through attentive service.
Qualifications:
- High School diploma or equivalent preferred.
- Experience in hospitality or a related field is advantageous.
- Ability to lift and carry up to 50 pounds occasionally and 20 pounds frequently.
- Must be able to stand for extended periods during shifts.
General Expectations:
- Exhibit excellent communication skills, both verbal and written.
- Demonstrate a friendly and service-oriented demeanor at all times.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Maintain high standards of personal grooming and uniform compliance.
- Participate in required training and meetings as scheduled.
Wyndham Hotels & Resorts is committed to providing a safe and efficient work environment, encouraging all employees to contribute to a positive guest experience.
